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Conditions of Use

 Terms and conditions

Sail offers a variety of tours, tickets and services ( "Products"), through its website ( and through designated partner sites.

Because our Terms and Conditions contain legal obligations, please read carefully, they are the basis on which the bookings and purchases are accepted by Sail.

Unless otherwise indicated, purchases made through or any affiliate site Sail are subject to these terms and conditions; in all modes of booking or purchase, the person making the booking will be deemed to accept these conditions, on behalf of the persons named in the booking.

No changes to these Terms and Conditions shall be of any effect unless made in writing by and with the authority of Sail.

Terms of use

Using or any affiliate site, you agree to be legally bound by these terms, which shall take effect immediately.
If you do not agree to be legally bound by all the following terms and conditions, please do not access and / or use or affiliate website.

Sail may change these Terms and Conditions at any time by posting changes online. Please review these Terms and Conditions regularly to ensure you are aware of any changes made by Sail. Continued use or an affiliate site after changes are posted means you agree to be legally bound by these terms as updated and / or amended.

You may not copy, reproduce, republish, download, post, transmit, make available to the public, or otherwise use content (including text, images, URLs, pricing information, etc.) in any way except that for your personal, noncommercial use. Any other use of content requires the prior written consent of Sail.

You agree to use and affiliate websites only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of
The use of or any affiliate website is intended for personal, non-commercial and / or to make legitimate requests to book the products or services offered. You agree not to use this site to make any speculative applications, false or fraudulent. You agree not to use robots or other automated means to access this site, unless specifically permitted by Sail.
You represent and warrant that (a) have not been previously suspended by Sail or otherwise prohibited from the site; (B) I am not a Sail direct competitor; (C) have not more than one account at a given time; and (d) to have full power and authority to enter into these Terms of Service and thus does not violate any other agreement to which it is party.
We grant permission to use the site in compliance with the restrictions of these Terms and Conditions. By accessing or using the Site, you may be exposed to content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate. Sail does not endorse such content, and can not vouch for its accuracy. You can then access and use the site at your own risk.

User Profiles

You must create an account and provide information about yourself in order to use some of the functionality of the site. You are responsible for maintaining the confidentiality of the password. She is also responsible for all activities that occur in connection with your account. You agree to immediately report any unauthorized use of your account.
Your account is for your, for your personal, noncommercial use. You may not impersonate someone else (for example, adopts the identity of a celebrity), create an account for anyone other than yourself, provide an email address other than your own, or create multiple accounts.
We reserve the right to close the account at any time and for any reason or no reason.


You can contribute to the site in a number of different ways, including writing reviews, uploading photos, filling out your public profile, and the rating contributions of other users (your "Content").
We may use Your Content in a number of different ways, including displaying on the site, reformat it, modifying it for clarity and grammar, incorporating advertising and other works, creating derivative works from it, promoting it, distributing it , and allowing others to do the same in relation to their own websites and media platforms ( "other media"). As such, you irrevocably grant us permission to use the Content for any purpose. Also irrevocably it grants users and users of any other media the right to access the content in relation to their use of the Site and any other media. Finally, it irrevocably waives, and cause to be waived, any claims and assertions of moral rights or attribution in relation to your content.
You are solely responsible for the content. You assume all risks associated with the content, including the use of anyone on their accuracy, completeness, or usefulness, or any disclosure by you of information in the content that makes you personally. You represent that you own or have the necessary permissions to use and authorize the use of, the contents as described herein. You may not imply that the content is in no way sponsored or endorsed by Sail.

You may expose yourself to liability if, for example, any Content violates any third party right, including any copyright, trademark, patent, trade secret, moral right, right of privacy, right of publicity, or any other intellectual property or right Property; It contains material that is false, intentionally misleading, or defamatory; It contains illegal material, including illegal hate speech or pornography; exploits or otherwise harms minors; or violates or sustains the violation of any law or regulation.

We can remove or restore content from time to time users in our sole discretion. For example, we can remove a review if we believe violates our content policies. We have no obligation to maintain or provide copies of your content, nor do we guarantee any confidentiality with respect to content.
Sail and its affiliates may display advertisements and other information adjacent to or included with the Site Content and other media. You are not entitled to any compensation for such advertisements. The manner, mode and extent of such advertising are subject to change without specific notice to you.
Validity of the product, modifications and amendments

All products and services offered by Sail are valid according to the dates displayed in or any affiliate website.

Sail is not responsible for any information that it does not provide directly.
All requests for modifications / amendments must be directed to the Customer Care Team Sail ( to send a request to "Date modified" on an existing reservation) that will process the request.
Sail imposes a fee to amend or change the dates of a reservation, until the request is received by our customer service more than three (3) days before the date of confirmed trip.
You can not change or edit a special event, theater or show tickets. Sales of these tickets are final and can not be changed once your original purchase is confirmed.
All other requests for data-modification and amendments are subject to availability from our suppliers and / or service providers; can not guarantee the success of any request for data-modification.
If you request a change of date within three (3) days or less of your confirmed date of travel, will try to honor the at your request; However, the changes made three days or less from the original travel date may attract an additional charge. For multi-day trips and overnight, date changes made within seven (7) days from the confirmed date of travel may also attract additional costs of our suppliers and / or providers servizi.Se you make a purchase using a code promotion, or if you accept a discount or price on offer during buying process, you can void the discount or special price offer to make any changes or amendments to your itinerary once your purchase is complete. may decide, at its discretion, to honor the discount or special offer prices if you make a change to post-purchase or change to your itinerary. However reserves the right to invalidate the discount or special offer prices if you make changes to your itinerary confermato.Di Occasionally our suppliers and / or service providers make changes to Concerts, prices, inclusions, coverage , the age requirements, etc. As a result, reserves the right to cancel, change or substitute any service, tour, tickets or product you have booked or through affiliated sites, at any time, for any reason .In these cases, if you are not satisfied with the alternatives offered, you are entitled to a full refund of the purchase price originario.Fermo to the foregoing, when we are informed in advance by our agents, service providers and / or suppliers of a significant change to a reservation and / or for a tour, product or event, we make every reasonable effort to inform the consumer, travel agent and / or distributor, if appropriate, to modify or re-issue the booking where possible.

Prices and Inclusions / Exclusions

Prices shown on and affiliated websites are per person or per product, unless otherwise specified.
Prices are based on the local rate at the time of quoting, converted at the foreign exchange rate prevailing, as determined by
Prices are subject to change without notice, until the reservation is confirmed.
Unless stated otherwise, prices do not include local taxes or user fees, including foreign departure, security, port taxes, park fees, customs, immigration, agricultural expenditure, passenger-facility or sets international transport.
Prices do not include tips / gratuities to tour directors, drivers or local guides; passport and visa fees; luggage and personal insurance; all items of a personal nature; and any beverages or food not specifically listed under "inclusions" on the product pages of or affiliate websites.
Payments and cancellations accepts the following credit cards: MasterCard, Visa, American Express, Discover.

Full payment by credit or debit card is required to make a reservation. Payment will be listed as credit or debit card.
No refunds once a tour or service is available began, or in connection with any package, accommodation, meals or other services used.
Cancellation of a reservation with may result in cancellation fees being applied by, as shown below. Additional costs may be levied by the supplier / single operator (see your tickets and tours Voucher for specific details). When canceling any booking you will be notified via e-mail, fax or telephone of the total cancellation fee.
Events, attractions and Ticket Coupon
These are not refundable under any circumstances.

Other Tour Products and Services
If you cancel at least 7 calendar days in advance, there is a 50% penalty will be charged.
If you cancel less than 7 calendar days in advance, there is a 100% cancellation fee will be charged.
The transaction value may be subject to fees, foreign transaction, currency exchange and other fees. Your bank or credit card company or debt can convert payments in foreign currencies and local payment expenses, resulting in differences between the value shown on and affiliate websites, and the final amount charged to your current account bank or credit card or bank statement of the credit card. Please contact your bank or card if you have any questions regarding any conversion or applicable fees.

Payment Process

Under this agreement, for the services of payment processing services purchased on this website are provided by, depending on the type of payment method used to purchase services.
In case you choose to pay by credit or debit card and the payment is processed through a European Acquirer, these terms are an agreement between you and For any other type of purchases, these terms are an agreement between you and

Private tour guides gives customers information about Private Guides in many destinations. private guides are independent contractors and not agents or affiliates
Customers are responsible for working directly with private guides on planning, time / place to meet, specific tourist and, where specifically noted, the terms of payment. makes no representations or warranties of any kind regarding private guides or their services.
Booking a private guide, customers acknowledge and accept that, in addition to tickets and Standard Terms and Conditions of Tours, or nor its agents are responsible for any accidents, loss, injury, damage, delays, expenses payable to any action or inaction on the part of the guide or his / her services.
Tickets and 'Worry-Free Shore Excursion' Tours warranty does not apply to private tour guides.

Tickets and vouchers

You will receive a personalized Voucher for each tour, event or service booked. In order to access and print the tickets and tours Voucher (s), you will be provided access to a secure Web page hosted by tickets and visits that contains a link to your tickets and tours Voucher (s).
You must provide original, authentic voucher for the service provider appropriate to redeem your tour, tickets, or package. Your reservation can not be honored or redeemed without presenting a valid


For safety reasons, when redeeming your tickets and vouchers visits you must present a photo ID and sign Voucher. This is for identification purposes and helps us to prevent fraud.
In some cases, also requires that you present a credit card or debit card used to purchase the tour or ticket at the time of redemption. This usually applies only for attraction and show tickets. This helps us to prevent the misuse of credit cards. You will be advised at the checkout even if you do not need to present the credit or debit card used for booking. In some cases, it waives this requirement, generally to facilitate purchases of gift items. However, this requirement may be waived only by contacting Customer Care once the booking has been confirmed, and any changes or amendments will be made to sole discretion.
If you make a purchase using a gift voucher, requires that you present the Gift Certificate used to purchase your tour, ticket or package upon redemption.
Please note that your Voucher (s) can be confiscated - and immediately canceled without refund - if your signature and / or the name does not correspond to those indicated or credit or debit card or gift voucher.
Passports, Visas and insurance

And 'responsibility of all passengers, regardless of nationality and destination, to check with the consulate of the country they are visiting for current entry requirements.
As visa and health requirements are subject to change without notice, you should check the medical requirements and visa with the appropriate consulate before departure.
It is highly recommended to purchase a travel insurance policy before departure. If you cancel your trip or significantly change the travel dates, many policies will reimburse the cost of cancellation fees and related expenses.

Warnings and Limitations of Liability

Under no circumstances or its agents, affiliates, service providers, suppliers and / or distributors be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data ; (B) loss of revenue or anticipated profits; (C) loss of business; (D) loss of opportunity; (E) loss of goodwill or injury to reputation; (F) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of regardless of the form of action. and its agents and suppliers, in making arrangements for hotels, tours, transport or any other service in connection with the itineraries of individual customers, will not be liable for injury, damage, loss, accident, delay or irregularity, liability or expense to person or property on account of default by any hotel, carrier or other company or person providing services included in the tour.

Moreover, and its agents and suppliers shall be liable for any illness, theft, labor disputes, machinery breakdown, government restrains, acts of war and / or terrorism, weather conditions, lack of any transport vehicle or for any mishap or accident or any other cause of force majeure.
Tickets and Tours of content - including the information, names, images, pictures, logos, prices, dates and availability regarding or relating to Sail, and / or an affiliate site, service providers, operators and / or distribution partners is provided "AS iS" and on an "AS AVAILABLE" basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
A check and double check the details of all the products and services we offer for accuracy. However, does not guarantee that the functionality, content or information contained in or any -affiliati web sites will be uninterrupted or error free, that defects will be corrected or that or the servers that make it available are free of viruses or bugs.
If any of these terms are determined to be illegal, invalid or otherwise unenforceable under the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force in effect and continue to be binding and applicabili.Limitazioni of usoL'utente agree that you do not want, and will not assist or enable others to: use the site to threaten, stalk, defraud, incite, harass, or support harassment of another person, or otherwise interfere with the use of another user of the site, use the site to post or transmit spam, chain letters, contests, junk email, pyramid schemes, surveys, or other mass messages, whether commercial or not, to use the site so that it can create a conflict of interest, such as business reviews with other business owners or write reviews or priming; use the site to promote bigotry or discrimination respect of protected categories; use the site to violate any third party rights, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, right of privacy, right of publicity, or any other intellectual property or property rights ; use the site to post or transmit pornographic or illegal content; use the site to solicit personal information from minors or to harm or threaten to cause harm to minors; use any robot, spider, site search / retrieval application, or other device, automated process or means to access, retrieve, scrape, or a site index or any site content; groped to gain unauthorized access to the site, user accounts, computer systems or networks connected to the site through hacking, password or other ways ; use the Site or any Site Content to transmit any computer viruses, worms, defects, Trojan horses or other destructive nature (collectively, "Viruses"); use any device, software or routine that interferes with the proper functioning of the site, or otherwise groped to interfere with the proper working of the Site; make excessive traffic demands; use the Site to violate the security of any computer network, crack passwords or security encryption codes; disrupt or interfere with the security of, or otherwise damage the site or Site Content; remove, circumvent, disable, damage or otherwise interfere with any security related features of the Site, features that prevent or restrict use or copying of Site Content, or features that apply limitations on the use of the Sito.Chiusura 'accountPossiamo terminate or suspend your account or the ability to use the Site, in whole or in part, in our sole discretion for any reason or no reason, and without notice or liability of any kind. For example, we may terminate or suspend your account or the ability to use the Website if you misuse the site. Such termination or suspension could prevent you from accessing your account, the Site, the content, the content of the site, or any other information correlate.L'utente can solve the Terms of Service at any time by closing your account and stop using any and all parts of the site. If you close your account, you can continue to view content published previously and has no obligation to remove any Content.